Shift Excellence Coordinator

6 days ago


Canterbury, Kent, United Kingdom T Bello Group Ltd Full time

About the Role

The Shift Leader is a key member of the restaurant team, responsible for running great shifts in a self-sufficient manner. They report to the Restaurant General Manager (RGM) and are expected to seek help from the team when necessary. The Shift Leader is also responsible for leading the restaurant team in culture building, best practices, and day-to-day functioning requirements of the restaurant.

Key Responsibilities

  • Provide regular feedback to the RGM on the performance of Team Members
  • Actively participate in the training of Team Members
  • Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
  • Ensure food safety, quality, and accuracy of orders
  • Resolve customer complaints quickly while maintaining positive customer relations
  • Assist profit & Loss management by following cash control/security procedures, maintaining inventory and
  • Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times

About the Company

T Bello Group Ltd is a leading business that connects with its fans through their passions, including sports, gaming, and music. We are committed to building a strong team that shares our values and is passionate about delivering exceptional customer experiences.



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