Clinical Governance Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Job Summary:

We are seeking an experienced Clinical Service Manager to join our team at Birmingham Community Healthcare NHS FT. The successful candidate will be responsible for leading the development of new clinical initiatives and service developments to improve service outcomes for patients.

Key Responsibilities:

  • Work with the Divisional management team to develop new clinical initiatives and service developments to improve service outcomes for patients, ensuring that plans are in place to monitor Quality impact assessments.
  • In collaboration with the Professional Lead, promote the development of audit activity to enable benchmarking of services and clinical governance processes.
  • Maintain and improve clinical performance standards in conjunction with the wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermometer audits.
  • Ensure that clinical audits are undertaken as per the divisional clinical audit plan and support services in overseeing improvements where identified.
  • Work with the Professional Lead in developing a clinical strategy for the service(s) listed in Appendix 1.
  • Support the Service Manager in the delivery of activity and performance of services, including clinical oversight of demand & capacity planning.
  • Provide clinical leadership to enhance the efficiency and productivity of service clinical resources, demonstrating this through the use of KPIs defined by the Divisional Senior Leadership Team.
  • Collaborate with the Service Manager to ensure effective governance arrangements are in place for identifying and mitigating risk, fostering a culture of continuous service review, transformation, and evaluation, where staff can raise concerns safely and expediently regarding service delivery.
  • In liaison with the Service Manager, ensure staff at all levels are fully engaged in understanding the service specifications and performance targets for their service by creating a robust communication plan, staff engagement strategy, individual or team work plans and objectives, and providing training as required.
  • Responsible for the development and management of a Service Risk Register.
  • Work with the Professional Lead in developing a clinical strategy for the service(s) listed in Appendix 1.


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