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Band 4 Clinical Governance Administrative Coordinator
2 months ago
Position Overview
An excellent opportunity exists for a proactive and detail-oriented Clinical Governance Administrative Coordinator to become a vital member of the Governance and Performance Team within the Adults Community Services Division.
The ideal candidate will provide essential support to our team by executing tasks related to Clinical Governance, Assurance, and Performance, alongside various administrative and clerical responsibilities aimed at enhancing quality and patient safety initiatives across the division. The role will involve assisting in ensuring adherence to relevant external standards, including managing records of medical devices for divisional services and leadership.
We seek an individual who is adaptable and can demonstrate experience in establishing and maintaining administrative processes that align with governance standards. A strong commitment to accuracy, attention to detail, and exceptional organizational skills are crucial for success in this position. The successful candidate will be expected to take the initiative in planning and prioritizing their workload to support the overall objectives of the team.
Key Responsibilities
1. Provide comprehensive administrative support to the divisional Governance and Performance Team and Senior Management as required.
2. Extract and analyze data from various information systems, including DATIX, to identify themes related to incident and risk reporting, thereby assisting team members.
3. Support the monitoring and facilitation of processes associated with reported incidents, risks, complaints, Patient Safety Alerts, NICE guidelines, Health and Safety Risk Assessments, and the effective management of medical devices within the division.
4. Assist with the handling of Subject Access Requests and Freedom of Information Requests, ensuring the appropriate management of sensitive and confidential documentation.
5. Aid in the coordination of internal Quality Inspections as directed by the Clinical Governance Lead and other senior managers.
About Birmingham Community Healthcare NHS Foundation Trust
Birmingham Community Healthcare NHS Foundation Trust (BCHC) employs over 5000 staff across Birmingham and the West Midlands, delivering a diverse range of community nursing and specialized healthcare services. BCHC provides more than 100 clinical services in various settings, including patients' homes, health centers, clinics, and inpatient facilities. Our commitment to integrated, personalized care is deeply rooted in our local communities, and we strive to deliver outstanding care as a key NHS provider in the West Midlands.
If you are interested in contributing to a team that is dedicated to improving care and fostering healthier communities, we encourage you to consider this opportunity.
Qualifications and Experience
Essential:
- Good standard of general education, including GCSEs in English and Mathematics.
- Educated to NVQ Level 3 or equivalent.
- Relevant experience in administrative or coordinator roles within a dynamic environment.
- Experience in a quality governance or risk management setting.
Desirable:
- Evidence of ongoing professional development in relevant subjects.
- Clinical or healthcare science qualifications or relevant experience.
Skills and Knowledge
Essential:
- Excellent communication skills, both oral and written, including report writing and minute-taking.
- Proficiency in IT applications, particularly Microsoft Office.
- Strong analytical and problem-solving abilities.
- Exceptional organizational and time management skills.
Desirable:
- Understanding of clinical governance and quality improvement initiatives.
- Knowledge of current healthcare legislation and standards.
- Familiarity with Risk Management and Patient Safety frameworks.
