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Practice Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Practice Operations Administrator to join our team at Haresfield Surgery. As a key member of our management team, you will play a vital role in ensuring the smooth day-to-day operations of our practice.
Main Responsibilities- Provide administrative support to the Practice Manager and Assistant Practice Manager in the day-to-day running of the practice.
- Support the management team with recruitment, onboarding, and personnel administration.
- Manage internal training records for all staff and book external training courses and resources.
- Update daily absence and sickness records and liaise with management as necessary.
- Assist with the implementation of new and updated commissioning policies and update weekly and monthly workforce and practice capacity reporting to commissioners.
- Manage room bookings for the practice and maintain a register of premises issues reported by colleagues.
- Support the management team with governance, compliance, and quality initiatives, including conducting internal audits and quality control checks.
- Collaborate with team members and other healthcare professionals to optimize patient service and patient safety.
- Proven experience in a General Practice setting, with a broad range of skills and knowledge.
- Strong organizational skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.
- Trustworthy, with an ability to maintain business confidentiality at all times.
- Excellent communication, interpersonal, and teamwork abilities.
- Proficiency in General Practice clinical software and computer literate.
- Commitment to patient-centered care, confidentiality, and ethical conduct.
The main place of work will be based at Haresfield Surgery, but there may be occasional times where travel is required to the practice's branch surgery in Kempsey.
Confidentiality and EqualityThe post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, and will maintain confidentiality at all times.
Personal/Professional DevelopmentThe post-holder will participate in any training program implemented by the practice as part of this employment, and will take responsibility for their own development, learning, and performance.
