Culinary Service Associate

3 weeks ago


Norwich, Norfolk, United Kingdom The National Trust Full time

Culinary Service Associate - Norwich, Norfolk

Overview

The National Trust is celebrated for its exceptional food and hospitality services. Operating numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, we are seeking a Culinary Service Associate to enhance our team at Blickling Estate. In this position, you will contribute significantly to the mission of the National Trust while ensuring visitors have a delightful experience. Benefits: We prioritize your well-being and offer a range of benefits designed to support your personal and professional life. Please review our offerings below to understand the benefits available to you. Hours: This is a flexible 0-hour role. While we strive to provide a consistent working schedule, adaptability is essential as adjustments may be necessary to meet business needs. Weekend and Bank Holiday work will be required, but there are no evening or split shifts. Compensation: £11.50 per hour. Contract: Fixed Term Contract.

Work Environment

Reporting to the Food & Beverage Manager, you will be stationed at Blickling Estate, a picturesque location in the Norfolk countryside. The estate features diverse landscapes, historic structures, and various dining options, including cafes that serve a range of beverages and light meals with both indoor and outdoor seating.

Key Responsibilities

As a Culinary Service Associate, your primary responsibility will be front-of-house service, engaging directly with guests. You will warmly welcome visitors and ensure they enjoy their time at the café. Your passion for customer service, positive attitude, and commitment to excellence will be crucial in creating a memorable experience for all. This dynamic environment requires strong teamwork and flexibility.
Understanding customer needs and making thoughtful recommendations will be part of your role. You will maintain high standards in food and beverage presentation and preparation. Attention to detail is vital, ensuring displays and signage are accurate and appealing. Occasionally, you may assist the kitchen team with food preparation.
We will provide comprehensive training tailored to your role, including food safety and allergen awareness, along with ongoing professional development opportunities.

Ideal Candidate

No prior experience is necessary, but we welcome applicants who are:

  • Capable of working collaboratively or independently.
  • Personable and dedicated to delivering exceptional service.
  • Enthusiastic and eager to learn.


Employee Benefits

The National Trust embodies the principle of 'For everyone, for ever.' We are committed to fostering an inclusive environment where all individuals feel valued and represented. We celebrate diversity and strive to ensure our teams reflect the communities we serve.

  • Generous pension scheme of up to 10% of basic salary
  • Complimentary access to National Trust locations for you and your family
  • Rental deposit loan program
  • Season ticket loan
  • Electric vehicle leasing options
  • Employee discounts on various services and products
  • Holiday entitlement up to 32 days based on service length, with a holiday purchase scheme available
  • Flexible working arrangements whenever feasible
  • Employee assistance program
  • Free parking at most Trust locations

For further details on the benefits we provide to support our employees, please explore our resources.



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