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Culinary Service Associate
2 months ago
Culinary Service Associate - Norfolk
Overview
The National Trust is celebrated for its exceptional food and hospitality offerings. Operating numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, we are seeking a Culinary Service Associate to enhance our team at Blickling Estate. In this position, you will contribute significantly to the mission of the National Trust while ensuring visitors have a memorable experience. Given the rural setting of this location, please consider your transportation options before applying.
Perks: We are committed to supporting your well-being, whether it's through saving for your future, enjoying discounts on everyday purchases, or promoting a healthy work-life balance. Please review our benefits package below for more details.
Work Hours: This is a flexible 0-hour role, with hourly pay on a fixed-term basis. While we strive to provide a consistent working schedule, flexibility is essential as adjustments may be necessary to meet business needs. Weekend and Bank Holiday shifts are included, but there are no evening or split shifts.
Compensation: £11.50 per hour.
Contract Duration: Fixed Term Contract.
For this position, you will be required to complete our online assessment instead of submitting a CV or application form. This process will help us understand your strengths and provide you with more information about the role.
Work Environment
Reporting to the Food & Beverage Manager, you will be stationed at Blickling Estate, a picturesque 4,600-acre site in the Norfolk countryside. The estate features stunning woodlands, parklands, gardens, and various historic buildings, along with a gift shop and cafes offering a range of beverages, light meals, snacks, and desserts, with both indoor and outdoor seating options.
To learn more about working in our food and beverage team, please watch our informative video.
Your Responsibilities
As a Culinary Service Associate, your primary focus will be on front-of-house operations, directly engaging with guests. You will warmly welcome and assist all visitors to the café. With a passion for customer service, a positive attitude, and a commitment to excellence, you will ensure that every guest enjoys their visit. This is a dynamic environment that requires teamwork and adaptability.
You will be attentive to guest needs, ready to assist and make recommendations. Maintaining high standards in food and beverage preparation and presentation is crucial. Your keen eye for detail will ensure that all displays and signage are accurate and visually appealing. Occasionally, you may assist the kitchen team with food preparation.
We will provide you with comprehensive training tailored to the role, including allergen awareness and food safety, along with any necessary mentoring to support your success. Opportunities for further professional development are available if desired.
You can view the complete role profile in the attached document. It is not necessary to possess all the skills and experience listed; this is intended to provide a comprehensive overview of the potential responsibilities.
Candidate Profile
No prior experience is required, but we encourage applications from individuals who are:
- Comfortable working both collaboratively and independently.
- People-oriented, with a genuine desire to provide excellent service.
- Enthusiastic and eager to learn.
Benefits Package
The National Trust embodies the principle 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where all individuals feel valued. It is essential that our workforce reflects the diversity of the communities we serve. We embrace and appreciate differences, ensuring that everyone is welcome in our teams.
- Generous pension scheme of up to 10% of basic salary
- Complimentary access to National Trust properties for you, a guest, and your children (under 18)
- Rental deposit loan program
- Season ticket loan options
- Electric vehicle lease program
- Employee discounts on various services including gym memberships and shopping
- Holiday entitlement of up to 32 days based on length of service, plus a holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working arrangements whenever feasible
- Employee assistance program
- Free parking at most National Trust locations
For further details about the benefits we offer to support you, please click here.
