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Culinary Service Associate
2 months ago
Overview
The National Trust is celebrated for its exceptional culinary offerings and hospitality. We operate numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, and we invite you to become part of our team. We are seeking a Culinary Service Associate to join our team. In this position, you will play a vital role in enhancing the visitor experience while contributing to the mission of the National Trust. Benefits: We are committed to supporting your well-being and future aspirations, offering benefits that help you save for tomorrow, enjoy discounts on daily expenses, and maintain a healthy work-life balance. Please review our benefits package below for more details. Hours: This is a flexible role with no fixed hours. It is an hourly paid, temporary position. While we strive to provide a consistent schedule, flexibility is essential as we may need to adjust working hours based on business needs. Weekend and holiday availability is required, but there are no evening or split shifts. Salary: £11.50 per hour. Duration: Temporary Contract. For this position, you will be required to complete our online assessment instead of submitting a CV or application form. This process will help us learn more about your strengths and provide you with additional information regarding the role.Work Environment
Reporting to the Food & Beverage Manager, you will be part of a vibrant team located in a picturesque estate. The estate features beautiful landscapes, gardens, and historic structures, along with cafes offering a variety of refreshments and light meals, both indoors and outdoors. To learn more about the experience of working in our food and beverage team,Responsibilities
As a Team Member, your primary responsibility will be front-of-house service, directly engaging with visitors. You will warmly welcome and assist every guest who visits the café. With your passion for customer service, positive attitude, and commitment to delivering an exceptional experience, you will ensure that all guests enjoy their time with us. This is a dynamic environment where teamwork and adaptability are essential. You will be attentive to guests' needs, providing assistance and recommendations as necessary. Maintaining high standards of food and beverage presentation and preparation is crucial. Your keen eye for detail will ensure that all displays and signage are accurate and visually appealing. Occasionally, you may assist the kitchen team with food preparation. We will provide you with comprehensive training tailored to the role, including allergen awareness and food safety protocols, along with any necessary mentoring to support your development. Opportunities for further professional training and growth are available. You do not need to possess all the skills and experience outlined in the role profile; this serves as a general overview of what is possible in this position.Ideal Candidate
No prior experience is required, but we encourage applications from individuals who are: Comfortable working both independently and as part of a team. Personable and dedicated to providing excellent service. Eager to learn and grow in a hospitality environment.Benefits Package
The National Trust embodies the principle of 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where all individuals feel valued and welcomed. It is essential that our workforce reflects the diversity of the communities we serve. We appreciate and celebrate differences, ensuring that everyone is welcome in our teams.
Comprehensive pension scheme of up to 10% of basic salary Complimentary access to National Trust properties for you, a guest, and your children (under 18) Rental deposit loan program Season ticket loan options Electric vehicle leasing program Employee discounts on various services and products Generous holiday allowance based on length of service, with the option to purchase additional leave Flexible working arrangements whenever feasible Employee assistance program Free parking at most National Trust locations