Front Office Team Supervisor

3 weeks ago


London, Greater London, United Kingdom Rapport Guest Services Full time
Team Supervisor Role at Rapport Guest Services

The Team Supervisor will play a crucial role in managing the daily functions and customer interactions of the front office team at Rapport Guest Services. The primary duties include:

  • Building and maintaining relationships with clients and service partners
  • Offering support and mentorship to team members
  • Ensuring compliance with health and safety regulations
  • Overseeing operational tasks such as risk evaluations and complaint resolution

The ideal candidate for this role should exhibit the following attributes:

  • Commitment to outstanding service delivery
  • Exceptional personal presentation and communication abilities
  • Meticulous attention to detail
  • Background in high-level customer service is advantageous
  • Strong verbal and written communication skills
  • Knowledge in business administration
  • Able to work autonomously as well as collaboratively
  • Excellent time management capabilities
  • Willingness to assist and uplift others


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