Student Success Advisor

3 weeks ago

Sheffield, Sheffield, United Kingdom Study Group Full time £27,264

Employment Type:
Full Time (37.5 hours per week) – Permanent

Salary:
£27,264 per annum

About the Role:
The University of Sheffield International College is looking for a Student Success Advisor to deliver both academic and personal guidance to a designated group of international learners on Economics pathways, facilitating their advancement to undergraduate and postgraduate programs. The successful candidate will be an integral part of the College's Progression Team and will report directly to the Student Progress Lead.

Key Responsibilities:
1. Provide tailored academic and personal support to a diverse group of international students, including Foundation students transitioning to undergraduate studies and Pre-Masters students moving to Master's programs.
2. Conduct one-on-one meetings to discuss academic performance, identify areas for enhancement, and offer targeted, subject-specific assistance for students who may be struggling.
3. Address low-level welfare concerns related to academic pressures, such as stress and sleep issues, by offering appropriate advice and support.
4. Monitor student attendance, identify those requiring intervention, and follow up with individuals who have received formal warnings.
5. Develop a comprehensive understanding of college resources and processes to effectively respond to student inquiries and direct them to the appropriate channels for more serious academic or welfare issues.
6. Facilitate workshops aimed at enhancing students' learning experiences and their adaptation to the UK higher education environment.

About You:
- Proven experience in providing academic and/or personal support to students or young adults in individual or small group settings.
- A degree-level qualification or equivalent experience in a relevant field.
- Excellent communication skills, with the ability to tailor messages for diverse audiences.
- Proficient in IT, including Microsoft Office and Google Suite.
- An empathetic and patient approach to student support, with an understanding of the challenges faced by university students.

About Us:
Study Group is a prominent international education provider dedicated to empowering students globally, helping them achieve their full potential. Through partnerships with universities and a variety of learning formats—face-to-face, online, and hybrid—we offer students the resources and guidance necessary for success. Our extensive network of offices and university collaborations ensures that students receive top-tier educational services. Additionally, our Insendi platform provides innovative, accessible, and user-friendly digital learning experiences utilizing advanced digital tools.

Organizational Compliance:
Study Group maintains high standards in safeguarding, recognizing its critical role in ensuring optimal student experiences and outcomes. Successful candidates will undergo the following checks:
  • Criminal Background Check (country-specific),
  • Two References,
  • ID and Right to Work checks,
  • Education Verification.

We are committed to being an equal opportunity employer, fostering a diverse and inclusive workplace. We believe in selecting the best candidate based solely on skills and experience, regardless of race, gender, religion, nationality, or any other factor. Your information will be kept confidential and securely stored. Please refer to our Privacy Policy for more details.

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