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Sales Representative

2 months ago

Kings Hill, Kent, United Kingdom Watchfinder Full time
Make a Lasting Impact with Watchfinder

We're seeking a highly skilled and motivated Sales Ambassador to join our team at Watchfinder. As a Sales Ambassador, you will be responsible for building strong relationships with our customers, providing exceptional service, and driving sales growth.

Key Responsibilities:
  • Contact customers via telephone and email to respond to enquiries and provide personalized support.
  • Manage a pipeline of customer enquiries and build effective relationships to maximize conversion.
  • Support customers throughout the sales process, including servicing and warranty-related issues.
  • Negotiate sales of watches, often with a part exchange involved, to secure the best possible margin.
  • Manage live orders post-payment and handle after-sales queries from customers.
  • Liaise with boutiques to arrange appointments for watch viewings and collections.
What We're Looking For:
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with customers.
  • Proven experience in sales, with a passion for delivering exceptional customer service.
  • Excellent organizational and time management skills, with a focus on attention to detail and clear reporting.
  • A proactive mindset, with a passion for considering all avenues of sales opportunities.
Our Values:
  • Caring: Demonstrating empathy and respect for the people around us, the work we do, and the business we are part of.
  • Pioneering: Finding new and innovative ways to adapt and improve the ways we operate and the services we provide.
  • Outstanding: Ensuring that the very highest standards are delivered across every facet of our business - internally and externally.