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Front Desk Coordinator

2 months ago

Leicester, Leicester, United Kingdom Law Staff Ltd Full time

About the Role:

We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Law Staff Ltd. As a key member of our front-of-house team, you will play a vital role in ensuring the smooth operation of our office.

Key Responsibilities:

  • Provide exceptional customer service to clients and visitors, responding to their queries and concerns in a professional and courteous manner.
  • Manage incoming and outgoing mail, as well as electronic communications, ensuring timely and efficient processing.
  • Coordinate meeting rooms and schedules, ensuring seamless communication with colleagues and clients.
  • Process card payments and maintain accurate records.
  • Assist with administrative tasks, including data entry, scanning, and filing.
  • Maintain a welcoming and organized reception area, ensuring a positive first impression for clients and visitors.
  • Apply GDPR regulations and maintain confidentiality in all interactions.
  • Provide administrative support to departments, including opening and closing electronic cases, scanning documents, and requesting archived files.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven experience in a front-of-house or administrative role, with a strong understanding of customer service principles.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in IT skills, including Microsoft Office and electronic calendars.
  • Strong organizational and time management skills, with attention to detail and accuracy.

What We Offer:

Law Staff Ltd offers a competitive benefits package, including target-related bonuses, training and development opportunities, and a supportive work environment.