Front Desk Operations Manager
3 weeks ago
We are seeking a highly skilled and organized Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a critical role in ensuring the efficient execution of our delivery plans and providing exceptional customer service.
Key Responsibilities:- Monitor and control driver activity to ensure timely delivery of consignments.
- Handle driver calls and escalate issues to the planning team as required.
- Proactively engage with drivers to promote teamwork and ensure successful execution of the delivery plan.
- Track and report on Hypercare activity throughout the shift, escalating any At Risk consignments.
- Deal with deviations from the plan, including cancellations, returns, shortages, damages, or refusals.
- Assist with Despatch, Debrief, Customer Service, and GTS housekeeping as directed by on-shift management.
- Investigate late or failed deliveries to provide root cause information to the Contract Manager.
- Excellent communication and organizational skills.
- Calm under pressure and ability to work in a fast-paced environment.
- Systems knowledge and ability to update reports and spreadsheets daily.
- Competitive holiday entitlement.
- Pension scheme with 5% employee and 3% employer contribution.
- Employee Assistance Programme for confidential telephone counselling and legal information.
- Eye care vouchers and discounts on prescription glasses.
- Reward and recognition programme for outstanding performance.
- Everyday discounts on retailer purchases through our benefit platform.
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Front Desk Operations Manager
4 weeks ago
Leicester, Leicester, United Kingdom Stobart Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and organized Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a critical role in ensuring the efficient execution of our delivery plans and providing exceptional customer service.Key Responsibilities:Monitor and control...
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Front Desk Operations Manager
4 weeks ago
Leicester, Leicester, United Kingdom Stobart Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and organized Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a critical role in ensuring the efficient execution of our delivery plans and providing exceptional customer service.Key Responsibilities:Monitor and control...
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Front Desk Operations Manager
1 month ago
Leicester, Leicester, United Kingdom Stobart Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a crucial role in ensuring the efficient execution of our plan, monitoring driver activity, and escalating issues as required.Key Responsibilities:Receive and action calls from...
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Front Desk Operations Manager
1 month ago
Leicester, Leicester, United Kingdom Stobart Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a crucial role in ensuring the efficient execution of our plan, monitoring driver activity, and escalating issues as required.Key Responsibilities:Receive and action calls from...
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Front Desk Coordinator
1 month ago
Leicester, Leicester, United Kingdom Culina Group Full time{"title": "Front Desk Coordinator", "description": "Job SummaryCulina Group is seeking a skilled Front Desk Coordinator to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling driver activity to ensure efficient execution of our transportation plans.Key ResponsibilitiesReceive and action calls from...
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Front Desk Coordinator
1 month ago
Leicester, Leicester, United Kingdom Culina Group Full time{"title": "Front Desk Coordinator", "description": "Job SummaryCulina Group is seeking a skilled Front Desk Coordinator to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling driver activity to ensure efficient execution of our plans and timely delivery of consignments.Key ResponsibilitiesReceive and...
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Front Desk Supervisor
4 weeks ago
Leicester, Leicester, United Kingdom Stobart Full timeJob DescriptionWe are seeking a highly skilled and organized Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a crucial role in ensuring the efficient execution of the plan, monitoring driver activity, and escalating issues as required.Key Responsibilities:Receive and action calls from drivers...
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Front Desk Supervisor
4 weeks ago
Leicester, Leicester, United Kingdom Stobart Full timeJob DescriptionWe are seeking a highly skilled and organized Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a crucial role in ensuring the efficient execution of the plan, monitoring driver activity, and escalating issues as required.Key Responsibilities:Receive and action calls from drivers...
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Front Desk Coordinator
1 month ago
Leicester, Leicester, United Kingdom Culina Group Full timeJob Title: Front Desk CoordinatorCompany Description: Stobart, part of the Culina Group, is a leading ambient transport and logistics business providing services to top UK brands.We're committed to a winning culture, where employee development and recognition are key. As a Front Desk Coordinator, you'll play a crucial role in ensuring efficient execution of...
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Front Desk Coordinator
4 weeks ago
Leicester, Leicester, United Kingdom Culina Group Full timeJob Title: Front Desk CoordinatorCompany Description: Stobart, part of the Culina Group, is a leading ambient transport and logistics business providing services to top UK brands.We're committed to a winning culture, where employee development and recognition are key. As a Front Desk Coordinator, you'll play a crucial role in ensuring efficient execution of...
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Front Desk Coordinator
4 weeks ago
Leicester, Leicester, United Kingdom Culina Group Full timeJob Title: Front Desk CoordinatorCompany Description: Stobart, part of the Culina Group, is a leading ambient transport and logistics business providing services to top UK brands.We're committed to a winning culture, where employee development and recognition are key. As a Front Desk Coordinator, you'll play a crucial role in ensuring efficient execution of...
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Front Desk Coordinator
1 month ago
Leicester, Leicester, United Kingdom Culina Group Full timeJob Title: Front Desk CoordinatorCompany Description: Stobart, part of the Culina Group, is a leading ambient transport and logistics business providing services to top UK brands.We're committed to a winning culture, where employee development and recognition are key. As a Front Desk Coordinator, you'll play a crucial role in ensuring efficient execution of...
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Weekend Front Desk Assistant
3 weeks ago
Leicester, Leicester, United Kingdom CV-Library Full timeWeekend Receptionist OpportunityWe are seeking a reliable and professional Weekend Receptionist to join our team at a stunning car dealership in Leicester.The ideal candidate will have previous experience in hospitality or front of house roles and be able to work every weekend. The hours of work will be Saturday 9am to 5pm and Sundays 10am to 4pm.Key...
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Weekend Front Desk Assistant
3 weeks ago
Leicester, Leicester, United Kingdom CV-Library Full timeWeekend Receptionist OpportunityWe are seeking a reliable and professional Weekend Receptionist to join our team at a stunning car dealership in Leicester.The ideal candidate will have previous experience in hospitality or front of house roles and be able to work every weekend. The hours of work will be Saturday 9am to 5pm and Sundays 10am to 4pm.Key...
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Service Desk Manager
1 month ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
1 month ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
4 weeks ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT team, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing service...
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Service Desk Manager
3 weeks ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
3 weeks ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
1 month ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...