Rider Engagement Specialist
3 weeks ago
Rider Operations Specialist at Deliveroo
Deliveroo is committed to revolutionizing the way we shop and dine, linking consumers, restaurants, shops, and riders to bring the community to your doorstep. As we pursue innovation and expansion, we are seeking a skilled individual to join our Rider Operations Team.
About the Position
- Examine data and refine processes to improve operational efficiency
- Oversee a team of support representatives and offer direction
- Manage escalations and work collaboratively on problem-solving
- Provide comprehensive reporting to stakeholders
Qualifications
- 2-3 years of pertinent professional experience
- Bilingual fluency in English and Chinese
- Excellent communication abilities
- Considerable experience in a customer-facing role
Perks
At Deliveroo, we value our employees and provide a range of benefits including healthcare, wellness programs, parental leave, retirement plans, and generous vacation allowances. We are dedicated to fostering a diverse and inclusive workplace where everyone can succeed.
Commitment to Diversity
At Deliveroo, we celebrate diversity in all its forms and are devoted to creating an inclusive atmosphere for all. We encourage applicants from varied backgrounds to apply and are prepared to make any necessary accommodations to ensure a fair hiring process.
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Rider Engagement Specialist
3 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeRider Operations Specialist at DeliverooDeliveroo is committed to revolutionizing the way we shop and dine, linking consumers, restaurants, shops, and riders to bring the community to your doorstep. As we pursue innovation and expansion, we are in search of a skilled individual to become a part of our Rider Operations Team.About the PositionEvaluate data and...
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