Retail Store Manager

1 week ago


Dorking, Surrey, United Kingdom FatFace Full time

Job Summary:

FatFace is seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales, managing costs, and delivering our brand through the visual proposition.

Key Responsibilities:

  • Commercial Management: Proactively analyze financial data, retail strategy, and local knowledge to maximize sales opportunities and support commercial decisions to drive store performance and exceed KPI targets.
  • Team Development: Train, coach, and develop your team, supporting the completion of appraisals and performance reviews for all crew members.
  • Visual Merchandising: Oversee and execute the FatFace visual proposition to company standards, including leading sale/new season launches and floor moves.
  • Store Operations: Ensure the store is working to budget through effective scheduling, cost controls, and crew productivity.
  • Customer Focus: Champion the FatFace vision and values in store, keeping the customer at the heart of all decision-making.
  • Learning and Development: Provide crew with learning, development, and coaching opportunities to aid in achieving high-performing teams that reach their full potential.

Benefits:

  • 25 days holiday plus bank holidays
  • Perkbox online platform with amazing discounts and wellbeing content
  • THRIVE learning management system with access to 1000s of pieces of learning
  • Dental insurance (employee-funded)
  • Pension scheme
  • EAP support around the clock
  • Sick pay allowances
  • O2 phone discount
  • Sabbatical leave in line with service
  • Maternity leave
  • Refer a friend scheme


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