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Customer Service Account Lead
2 months ago
Job Summary:
We are seeking a highly motivated and dynamic individual to join our clients' team as a Customer Service Coordinator. This role offers an exciting opportunity to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.
Key Responsibilities:
- Manage customer relationships and resolve any issues that may arise
- Process and fulfill customer orders in a timely and efficient manner
- Collaborate with internal teams to ensure seamless customer experience
- Develop and implement strategies to improve customer satisfaction and retention
- Provide exceptional customer service and support via phone, email, and in-person
Requirements:
- Proven experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other relevant software
What We Offer:
Fabric Recruitment is a leading recruitment agency that specializes in placing top talent in various industries. As a Customer Service Coordinator, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our clients' business.
