Front Desk Associate
2 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities- Guest Services: Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly and professionally.
- Front Desk Operations: Manage the front desk area, ensuring a high level of organization and efficiency in check-in, check-out, and room assignments.
- Communication: Maintain effective communication with guests, colleagues, and management, ensuring that all information is accurate and up-to-date.
- Problem-Solving: Anticipate and resolve guest complaints and issues in a professional and courteous manner.
- Teamwork: Collaborate with other departments to ensure seamless guest experiences and efficient hotel operations.
- Customer Service: Excellent customer service skills, with the ability to understand and anticipate guest needs.
- Product Knowledge: High level of product, service, and location knowledge to enhance the guest experience.
- Communication: Strong communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Technical Skills: Proficiency in Opera PMS and MARSHA systems, with the ability to learn and adapt to new technology.
- Experience: Previous work experience in hospitality, with a strong background in front office operations.
- Competitive Salary: A competitive salary and benefits package, including exclusive employee discounts for Marriott and Cycas hotels.
- Training and Development: Opportunities for continuous paid training and development, to help you grow and succeed in your career.
- Team Environment: A dynamic and supportive team environment, with a focus on delivering exceptional guest experiences and exceeding expectations.
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Front Desk Associate
3 weeks ago
Edinburgh, United Kingdom Balmoral Hotel Full timeJob DescriptionJob Title: Front Desk AssociateJob Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at The Balmoral Hotel. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all...
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Front Desk Associate
3 months ago
Edinburgh, United Kingdom ETMAD Full time**Job Title: Front Desk Associate** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Greet and welcome visitors, clients, and employees with a friendly and professional attitude - Answer, screen, and forward incoming phone calls - Manage the reception area, ensuring it is tidy and presentable - Handle incoming and outgoing mail and...
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Front Desk Associate
2 weeks ago
Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesGuest Services: Provide warm and...
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Front Desk Associate
2 weeks ago
Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesGuest Services: Provide warm and...
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Front Desk Associate
1 week ago
Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full time{"title": "Front Desk Associate", "description": "Deliver Exceptional Guest ExperiencesAs a Front Desk Associate at Four Points by Sheraton Edinburgh Haymarket, you will be the first point of contact for our guests, setting the tone for their stay. Your role will be to provide exceptional customer service, ensuring that every guest feels welcome and...
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Front Desk Associate
1 week ago
Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full time{"title": "Front Desk Associate", "description": "Deliver Exceptional Guest ExperiencesAs a Front Desk Associate at Four Points by Sheraton Edinburgh Haymarket, you will be the first point of contact for our guests, setting the tone for their stay. Your role will be to provide exceptional customer service, ensuring that every guest feels welcome and...
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Front Desk Associate
2 weeks ago
Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesGuest Services: Provide warm and...
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Front Desk Associate
2 weeks ago
Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesGuest Services: Provide warm and...
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Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Provide...
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Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Provide...
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Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom COSMO Restaurant Group Full timeAbout the RoleWe are seeking a highly motivated and organized Front Desk Associate to join our team at COSMO Restaurant Group. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesManage the reception area, ensuring a clean and...
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Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom COSMO Restaurant Group Full timeAbout the RoleWe are seeking a highly motivated and organized Front Desk Associate to join our team at COSMO Restaurant Group. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesManage the reception area, ensuring a clean and...
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Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
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Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
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Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
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Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
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Front Desk Associate
2 weeks ago
Edinburgh, United Kingdom The Bruntsfield Hotel Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Receptionist to join our team at The Bruntsfield Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and ensuring a warm and welcoming experience for all.Key ResponsibilitiesGuest Service: Greet guests in a friendly and...
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Hotel Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time{"title": "Hotel Receptionist Role", "description": "At The Scotsman Hotel, we are seeking a skilled and friendly Hotel Receptionist to join our team. As a key member of our front desk, you will be responsible for ensuring our guests have a memorable and enjoyable stay with us.Key Responsibilities:Provide exceptional customer service to guests, responding to...
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Hotel Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time{"title": "Hotel Receptionist Role", "description": "At The Scotsman Hotel, we are seeking a skilled and friendly Hotel Receptionist to join our team. As a key member of our front desk, you will be responsible for ensuring our guests have a memorable and enjoyable stay with us.Key Responsibilities:Provide exceptional customer service to guests, responding to...
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Front Desk Supervisor
2 weeks ago
Edinburgh, United Kingdom Balmoral Hotel Full timeJob DescriptionJob Title: Front Desk ManagerJob Summary:We are seeking a highly skilled and experienced Front Desk Manager to join our team at The Balmoral Hotel. As a Front Desk Manager, you will be responsible for providing exceptional customer service to our guests, managing the front desk operations, and leading a team of receptionists.Key...