Front Desk Associate

5 months ago


Edinburgh, United Kingdom ETMAD Full time

**Job Title: Front Desk Associate**

**Company: ETMAD**

**Location: Edinburgh**

**Key Responsibilities**:

- Greet and welcome visitors, clients, and employees with a friendly and professional attitude
- Answer, screen, and forward incoming phone calls
- Manage the reception area, ensuring it is tidy and presentable
- Handle incoming and outgoing mail and packages
- Assist with scheduling appointments and maintaining calendars
- Maintain office security by following safety procedures and controlling access via the reception desk
- Support various administrative tasks, including filing, copying, and data entry
- Assist with onboarding new employees, including preparing welcome materials
- Perform other duties as assigned to ensure the smooth operation of the front desk

**Qualifications**:

- Proven experience as a front desk representative, receptionist, or similar role
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional appearance and attitude
- Ability to handle stressful situations calmly and effectively
- High level of attention to detail
- High school diploma or equivalent; additional qualifications in office administration are a plus

**Benefits**:

- Competitive salary
- Comprehensive benefits package
- Opportunity for professional growth and development
- Positive and supportive work environment
- Convenient location in Edinburgh

Pay: £13.00-£14.50 per hour

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person



  • Edinburgh, Edinburgh, United Kingdom Nuffield Health Full time

    Front Desk Associate Opportunity We are seeking a Front Desk Associate to join our team at Nuffield Health. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a welcoming and professional environment in our reception and café areas. Main Responsibilities: Support the...

  • Front Desk Associate

    22 hours ago


    Edinburgh, Edinburgh, United Kingdom Scotsman Full time

    Job Title: Front Desk AssociateWe are seeking a skilled and attentive Front Desk Associate to join our team at The Scotsman Group. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.About Us: As Scotland's largest and most diverse hospitality group, we...

  • Front Desk Associate

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom YOTEL Edinburgh Full time

    About the RoleThe Front Desk Associate at YOTEL Edinburgh is responsible for ensuring a seamless guest experience. This includes interacting with guests, resolving issues, and maintaining a safe and welcoming environment.Key ResponsibilitiesProvide exceptional customer service to guestsManage front desk operations, including check-in and check-outRespond to...

  • Front Desk Associate

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Role OverviewThe Caledonian Edinburgh is seeking a skilled Front Desk Associate to provide exceptional reception services to our guests. As a key member of our team, you will be responsible for ensuring a seamless check-in and check-out experience, while also providing a warm and welcoming atmosphere for our guests.Key ResponsibilitiesProvide reception...

  • Front Desk Associate

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    The Scotsman Hotel is seeking a skilled and friendly Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for ensuring the highest level of service to our guests.Key Responsibilities:Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a professional and...

  • Front Desk Associate

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Staycity Group Full time

    Welcome to Staycity Group, a dynamic and innovative aparthotel operator with a strong presence in Europe. We're on a mission to deliver exceptional guest experiences and provide a supportive work environment for our team members.We're seeking a skilled Reception Team Member to join our vibrant team. As a key member of our front desk team, you'll be...


  • Edinburgh, Edinburgh, United Kingdom RBH Full time

    Customer Service Excellence at RBHWe're seeking a motivated and customer-focused individual to join our team as a Guest Service Assistant at Holiday Inn Express Edinburgh City Centre.About the Role:As a Guest Service Assistant, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay is memorable and enjoyable....

  • Front Desk Associate

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full time

    We are seeking a skilled and enthusiastic Receptionist to join our team at Hotel Du Vin. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.The ideal candidate will have a natural charm and a passion for delivering outstanding service....


  • Edinburgh, United Kingdom ETMAD Full time

    **Job Title: Front Desk Receptionist** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Greet and welcome visitors with a friendly and professional demeanor - Answer, screen, and direct incoming phone calls - Manage the reception area, ensuring it is clean and organized - Handle incoming and outgoing mail and packages - Assist with...


  • Edinburgh, United Kingdom ETMAD Full time

    **Job Title: Front Desk Receptionist** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Greet and welcome visitors with a warm and professional demeanor - Answer, screen, and direct incoming phone calls - Manage the reception area, keeping it clean and organized - Handle incoming and outgoing mail and packages - Assist with...


  • Edinburgh, Edinburgh, United Kingdom NHS Lothian Full time

    We are seeking a highly organized and IT-savvy individual to join our team as a Front Desk Administrator. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key responsibilities include:Managing patient records and maintaining accurate and up-to-date...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    We are seeking a skilled Front Desk Coordinator to join our team at NHS Scotland.The ideal candidate will have excellent IT skills and be able to work effectively in a fast-paced environment.As a Front Desk Coordinator, you will be responsible for providing administrative support to our clinical team and ensuring the smooth operation of our practice.Key...


  • Edinburgh, Edinburgh, United Kingdom NHS Lothian Full time

    We are seeking a skilled Front Desk Administrator to join our team at NHS Lothian. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support.Key responsibilities include:Managing patient records and maintaining accurate filing systemsProviding administrative support to our healthcare...


  • Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Job OverviewThe Caledonian Edinburgh is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.


  • Edinburgh, Edinburgh, United Kingdom Sonder Full time

    Sonder is a revolutionary hospitality company that is changing the way people stay. As a Front Desk Hospitality Representative, you will be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk.


  • Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    The Scotsman Hotel, a luxury establishment in Edinburgh, is seeking a skilled Front Desk Coordinator to join its team. This role presents an opportunity to work in a social environment, interacting with guests and colleagues alike.As a Front Desk Coordinator, your primary responsibility will be to ensure the accuracy of data input into the company's booking...


  • Edinburgh, Edinburgh, United Kingdom Sonder Full time

    Front Desk Hospitality Agent RoleSonder is a pioneering hospitality company that's revolutionizing the way people experience travel. As a Front Desk Hospitality Agent, you'll be at the forefront of delivering exceptional guest experiences.Key Responsibilities:Be the face of Sonder, working collaboratively with team members to create an exceptional first...

  • Front Desk Ambassador

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sonder Full time

    Job Title: Front Desk Hospitality AgentAbout the Role:We are seeking a highly skilled Front Desk Hospitality Agent to join our team at Sonder. As a Front Desk Hospitality Agent, you will be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners...

  • Front Desk Manager

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Malmaison Full time

    Assistant Reception ManagerAs a key member of our hotel team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests. Your role will involve managing the front desk, supervising a team of receptionists, and maintaining the highest standards of service.Key Responsibilities:Manage the front desk and...


  • Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    About the Role:The Scotsman Hotel is seeking a skilled Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for ensuring the highest level of service to our guests.Key Responsibilities:Manage guest inquiries and complaints in a professional and courteous manner.Process payments and handle cash, charges, and...