Front Desk Associate
3 months ago
**Job Title: Front Desk Associate**
**Company: ETMAD**
**Location: Edinburgh**
**Key Responsibilities**:
- Greet and welcome visitors, clients, and employees with a friendly and professional attitude
- Answer, screen, and forward incoming phone calls
- Manage the reception area, ensuring it is tidy and presentable
- Handle incoming and outgoing mail and packages
- Assist with scheduling appointments and maintaining calendars
- Maintain office security by following safety procedures and controlling access via the reception desk
- Support various administrative tasks, including filing, copying, and data entry
- Assist with onboarding new employees, including preparing welcome materials
- Perform other duties as assigned to ensure the smooth operation of the front desk
**Qualifications**:
- Proven experience as a front desk representative, receptionist, or similar role
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional appearance and attitude
- Ability to handle stressful situations calmly and effectively
- High level of attention to detail
- High school diploma or equivalent; additional qualifications in office administration are a plus
**Benefits**:
- Competitive salary
- Comprehensive benefits package
- Opportunity for professional growth and development
- Positive and supportive work environment
- Convenient location in Edinburgh
Pay: £13.00-£14.50 per hour
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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