Patient Administration Officer/Medical Secretary
2 days ago
At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and delivering outstanding patient care.
The Role:
- Manage all necessary administrative tasks, including scheduling appointments, handling correspondence, and maintaining accurate records.
- Provide comprehensive secretarial assistance to consultants, including typing clinic letters, preparing reports, and coordinating with patients and carers.
- Liaise with patients, carers, and healthcare professionals to ensure seamless communication and coordination of care.
- Process radiotherapy referrals, manage diaries and schedules, and coordinate outside medical records and imaging.
- Act as the first point of contact for all new referrals and clinic appointments, providing a warm and welcoming experience for patients and their families.
- Collaborate with the International Patients team to ensure seamless coordination of care for international patients.
- Liaise with insurance companies to verify coverage and ensure timely payment.
- Coordinate centre multi-disciplinary team meetings and huddles, ensuring effective communication and collaboration among team members.
- Take ownership of day-to-day issues, escalating serious concerns to management as needed.
What You'll Have:
- Excellent verbal and written communication skills, with the ability to build strong relationships with patients, carers, and healthcare professionals.
- Previous experience in a customer-focused environment, with a proven track record of delivering exceptional patient care.
- Strong administrative skills, including proficiency in MS Office and experience with Mosaic IT package.
- Ability to work in a fast-paced environment, prioritizing tasks and managing competing deadlines.
- Empathy and understanding of the needs of patients and their families, with a commitment to delivering compassionate care.
Why Choose GenesisCare:
- Shape your work-life balance with 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
- Prioritise your well-being with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
- Access our world-class radiotherapy - free to you and your immediate family, if required.
- Secure your future with a competitive Company Contributory Pension Scheme.
- Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing.
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Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...
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Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...
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Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...
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Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...
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Patient Administration Officer/Medical Secretary
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...
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Patient Administration Officer/Medical Secretary
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...
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Patient Administration Officer/Medical Secretary
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...
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Patient Administration Officer/Medical Secretary
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...
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Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...
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Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...
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