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Patient Services Coordinator

2 months ago

Normanton on Trent, Nottinghamshire, United Kingdom Kings Medical Practice Full time

About Kings Medical Practice

Kings Medical Practice is a forward-thinking training practice in Normanton, dedicated to providing exceptional care to our patients and fostering a supportive environment for our staff. We are a large practice with a team of GPs, ANPs, nurses, and administrative professionals who work collaboratively to deliver high-quality healthcare services.

Job Summary

We are seeking a dedicated and organized Patient Services Coordinator to join our dynamic reception team. This full-time position offers a rewarding opportunity to contribute to the smooth operation of our practice and provide excellent customer service to our patients.

Key Responsibilities

  • Manage patient inquiries promptly and efficiently, ensuring clear communication and accurate information.
  • Coordinate appointments, referrals, and other administrative tasks, maintaining meticulous records and adhering to established protocols.
  • Collaborate with clinical staff to ensure seamless patient care, providing support with scheduling, documentation, and communication.
  • Process payments for non-NHS services, adhering to financial policies and procedures.
  • Contribute to a positive and welcoming reception environment, fostering a sense of professionalism and respect.

Qualifications and Skills

  • GCSEs at grade C or above in English and Mathematics, or equivalent experience.
  • Excellent communication and interpersonal skills, with a proven ability to interact effectively with patients and colleagues.
  • Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.