Patient Administration Officer/Medical Secretary

6 days ago


Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and delivering outstanding patient care.

The Role:

  • Manage all necessary administrative tasks, including scheduling appointments, handling correspondence, and coordinating patient referrals.
  • Provide comprehensive secretarial assistance to consultants, including typing clinic letters, gathering patient information, and ensuring accurate documentation.
  • Liaise with patients, carers, and healthcare professionals to ensure seamless communication and coordination of care.
  • Act as the first point of contact for new referrals and clinic appointments, responding to queries and resolving issues efficiently.
  • Process radiotherapy referrals, coordinate with insurance companies, and ensure all necessary documentation is completed.
  • Collaborate with consultants, secretaries, and other healthcare professionals to ensure effective communication and coordination of patient care.
  • Update patient records, manage medical health records, and ensure accurate filing and retrieval of documents.
  • Coordinate centre multi-disciplinary team meetings and huddles, ensuring effective communication and collaboration among team members.

What You'll Have:

  • Excellent verbal and written communication skills, with the ability to build strong relationships with patients, carers, and healthcare professionals.
  • Previous experience in a customer-focused environment, with a proven track record of delivering exceptional customer service.
  • Strong administrative skills, including proficiency in MS Office and experience with Mosaic IT package.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
  • Empathy and understanding of patient needs, with a commitment to delivering high-quality patient care.

Why Choose GenesisCare:

At GenesisCare, we offer a comprehensive benefits package, including 25 days of annual leave, private medical and dental coverage, and access to our Employee Assistance Program. We're committed to supporting our employees' well-being and career development, with opportunities for growth and learning within our organisation.



  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


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  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

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