Patient Administration Officer/Medical Secretary

2 days ago


Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and delivering outstanding patient care.

The Role:

  • Manage all necessary administrative tasks, including scheduling appointments, handling correspondence, and maintaining accurate records.
  • Provide comprehensive secretarial assistance to consultants, including typing clinic letters, preparing reports, and coordinating with patients and carers.
  • Liaise with patients, carers, and healthcare professionals to ensure seamless communication and coordination of care.
  • Process radiotherapy referrals, manage diaries and schedules, and coordinate outside medical records and imaging.
  • Act as the first point of contact for all new referrals and clinic appointments, providing a warm and welcoming experience for patients and their families.
  • Collaborate with the International Patients team to ensure seamless coordination of care for international patients.
  • Liaise with insurance companies to verify coverage and ensure timely payment.
  • Coordinate centre multi-disciplinary team meetings and huddles, ensuring effective communication and collaboration among team members.
  • Take ownership of day-to-day issues, escalating serious concerns to management as needed.

What You'll Have:

  • Excellent verbal and written communication skills, with the ability to build strong relationships with patients, carers, and healthcare professionals.
  • Previous experience in a customer-focused environment, with a proven track record of delivering exceptional patient care.
  • Strong administrative skills, including proficiency in MS Office and experience with Mosaic IT package.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
  • Empathy and understanding of the needs of patients and carers, with a commitment to delivering compassionate and personalized care.

Why Choose GenesisCare:

At GenesisCare, we're dedicated to providing world-class cancer care, and we're committed to supporting our employees in their careers and personal lives. As a member of our team, you'll enjoy:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Access to world-class radiotherapy facilities and training.
  • A comprehensive Employee Assistance Program and Income Protection.

Join our team and be part of something extraordinary. Apply now to become a Patient Administration Officer/Medical Secretary at GenesisCare UK.



  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

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  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

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    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


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    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our dedicated team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our...


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  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

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  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key ResponsibilitiesManage all necessary administrative tasks, including scheduling...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    About the Role:We are seeking a highly skilled and experienced Patient Administration Officer/Medical Secretary to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.Key Responsibilities:Manage all necessary administrative tasks, including...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and...


  • Newark on Trent, Nottinghamshire, United Kingdom GenesisCare Full time

    At GenesisCare, we're seeking a highly skilled and compassionate Patient Administration Officer/Medical Secretary to join our team at our state-of-the-art cancer care centre in Cromwell. As a key member of our administrative team, you'll play a vital role in ensuring the smooth operation of our centre, providing exceptional support to our consultants, and...