Customer Support Coordinator

2 weeks ago


Southam, United Kingdom Brellis Recruitment Full time
Position: Customer Service Administrator

We are currently seeking a dedicated Customer Service Administrator to support our operations within a prominent global organization.

Key Responsibilities:
  • Provide administrative assistance across multiple departments.
  • Manage incoming calls, ensuring inquiries are directed appropriately or addressed directly.
  • Resolve customer inquiries efficiently.
  • Maintain and update certification records.
  • Keep the customer database current and accurate.

Ideal Candidate Qualities:
  • Exceptional communication skills, particularly over the phone.
  • A proactive and adaptable approach to challenges.
  • Proficient in various IT applications.
  • Previous experience in customer service or administrative roles.
  • Capable of handling calls and directing them effectively.
  • Familiarity with internal systems for processing tasks.
  • Experience in digitizing documents.

We look forward to welcoming a motivated individual who is eager to contribute to our team's success.

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