Client Services Coordinator

3 weeks ago


Wokingham, Wokingham, United Kingdom Holt Recruitment Ltd Full time £30,000

Position Overview:

  • Client Services Coordinator
We are seeking a dedicated Client Services Coordinator for a well-established automotive dealership known for its exceptional customer loyalty and service. This role is situated in a dynamic environment, offering significant opportunities for upselling and team-based incentives.

Compensation includes a competitive base salary of up to £30,000, complemented by performance bonuses and quarterly customer satisfaction incentives, potentially exceeding £36,000.
Work schedule includes one Saturday per month.

This organization prides itself on rapid career advancement, with many of its leaders having risen through the ranks. Comprehensive training will be provided through their professional development program.

Key Responsibilities:

  • Communicate service and repair needs to customers in a clear and professional manner.
  • Provide estimates on service timelines and vehicle collection arrangements.
  • Generate job orders using the internal management system.
  • Maintain accurate customer and vehicle records.
  • Document all warranty services in line with manufacturer guidelines.
Qualifications:

  • Previous experience in a similar capacity, such as Service Administrator or Client Services Advisor.
  • Proven ability to promote additional products and services to clients.
  • Valid driving license.
  • Strong communication skills with a focus on delivering exceptional customer service.


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