Sales Operations Specialist

3 weeks ago

London, Greater London, United Kingdom The Random House Group Limited Full time

Are you detail-oriented and highly organized?

If you thrive in a dynamic environment with diverse responsibilities, the role of UK Sales Operations Specialist at The Random House Group Limited may be an excellent fit for you.

Sales Operations Overview

In this position, you will be tasked with managing specific client accounts, playing a crucial role in facilitating the entire sales cycle from the introduction of new titles to the analysis of sales performance. This involves close collaboration with both internal teams and external partners to ensure that orders are delivered to customers accurately and punctually.

You will engage with a wide range of titles across various genres, contributing significantly to the distribution of our publications to readers.

Key Responsibilities

A significant aspect of your role will involve overseeing orders from major clients. You will assist by verifying data such as inventory levels and shipping timelines, while coordinating with colleagues in departments like Inventory Management and Customer Service to provide optimal service.

Your duties will also include managing customer orders and collaborating with the Credit Services team regarding returns and claims. You will utilize our internal systems to document marketing expenditures and generate purchase orders. Additionally, you will prepare and present new title information and compile sales data using both internal and client-specific platforms.

Qualifications and Skills

If this role resonates with you, it is essential to be proactive and organized, capable of juggling urgent tasks alongside routine responsibilities. Familiarity with various software systems is important; while we will provide training, a willingness to learn and adapt is crucial. Proficiency in MS Office, particularly Excel, is highly beneficial. Previous experience in an administrative capacity is advantageous.

Strong interpersonal skills are vital, as you will interact with both customers and colleagues. A friendly and helpful demeanor will enable you to excel in this role.

Flexible Working Arrangements

While our offices serve as collaborative spaces, we understand the importance of flexibility in your work environment. Any hybrid working options will be discussed during the interview process.

About The Random House Group Limited

As one of the leading publishing houses in the UK, we are home to a diverse team of approximately 2,000 individuals, producing over 1,500 titles annually. We are committed to fostering a culture that embraces all forms of talent. In an ever-evolving industry, we strive to redefine what it means to be a publisher. Together, we create literature that resonates with a wide audience, as we believe in the transformative power of books.

Benefits

We offer a competitive benefits package, recognizing that our employees are the foundation of our success. Our benefits include:

  • Financial – discounts on shopping, season ticket loans, and rental deposit assistance
  • Wellbeing – healthcare cash plans, employee support services, and gym loans
  • Lifestyle – taste card, technology schemes, and access to free or discounted books

For a comprehensive list of our benefits, please refer to our website.

Recruitment Process

We are committed to inclusivity and encourage applicants with disabilities to inform us of any reasonable adjustments needed during the recruitment process.

Please note that we do not accept unsolicited agency applications for this position.

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