Customer Experience Specialist
7 days ago
We're a hotel that sees things differently. We believe that hotels can enhance the spirit through art, music, and fashion with connectivity, passion, and flair that's both unique and distinctive and reflective of today's world.
Innovation is our heartbeat. We don't have traditional staff roles; we have creatives who work together to deliver exceptional guest experiences.
Job SummaryWe're looking for a creative and dynamic individual to join our team as a Casual Service Excellence Representative. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and personalized.
Key Responsibilities- Lend a helping hand to ensure that every job is delivered with personality and flair to the highest standards.
- Be part of a team that places the guest at the heart of everything we do, creating personal and memorable moments.
- Take pride in your work and be on hand to make sure that what needs to be done is done well.
- Collaborate with others to deliver on goals and targets, developing your own skills for future success.
- Creatively work with others to deliver exceptional guest experiences.
- Build meaningful and rewarding relationships while promoting the company culture and values.
- Stay Safe and ensure adherence to all legislation and due diligence requirements.
- Be one to impress with a dynamic personality and a love for people interaction.
- Be innovative and creative with a positive mindset, always looking for solutions.
- Be engaging, self-motivated, and passionate about delivering exceptional guest experiences.
- Be genuine and want to be yourself; we love that and won't change it, promise.
- Have experience working with IT systems and all things tech.
- Be passionate about music, art, and fashion; we want to talk to you.
We're Radisson RED Liverpool, a hotel that's inspired by the city's eclectic design DNA. We're a place where history meets innovation, and where every moment matters for our guests.
We're part of the Radisson Hotel Group, a company that believes people are our number one asset. We're always looking for great people to join our team and share our ambition to make every moment matter for our guests.
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