Team Leader
2 months ago
About the Role
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Key Responsibilities
- Support Store Manager in achieving commercial growth and operational excellence.
- Develop a team culture that prioritizes customer experience and satisfaction.
- Lead the team to deliver great standards and exceptional service every day.
- Review store performance data to inform business decisions.
- Drive a commercially-minded approach to store operations.
- Be an engaging and enthusiastic team player.
About the Company
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and driving business growth through operational excellence.
What We Offer
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support Financial Education Tools Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Family leave.
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