Senior Project Coordinator

2 weeks ago

Chessington, Greater London, United Kingdom M Group Services Full time
{"title": "Senior Project Administrator", "description": "About the Role

We are seeking a highly organized and detail-oriented Senior Project Administrator to join our Projects team in Sutton. As a key member of our team, you will be responsible for providing administrative support to our project managers and ensuring the smooth operation of our projects.

Key Responsibilities
  • Provide administrative support to project managers, including data entry, analysis, and issue resolution.
  • Support the team with everyday activities, such as meeting organization, document preparation, and communication with stakeholders.
  • Maintain excellent relationships with our installer partners, funders, and customers by responding to queries and collaborating with partners to ensure timely completion of work.
  • Identify areas for process improvement and collaborate with the team to implement changes.
  • Archiving, recording, and retrieving company files, both physical and electronic.
  • Act as the first point of contact for team escalations, resolving issues promptly and effectively to ensure smooth operations.
  • Provide regular tailored management information (MI) reporting to the Applications Manager, highlighting key performance indicators, trends, and areas for improvement.
  • Responsible for ensuring all transactions are completed in accordance with established procedures.
Requirements
  • Experience managing a team.
  • Knowledge of energy efficiency measures and technical details of the works being specified.
  • Process improvement or similar skills.
  • Ability to challenge the status quo and seek new ways of working.
What We Offer
  • Up to 29k DOE.
  • 25 days annual leave.
  • 2 paid volunteer days annually.
  • Enhanced Maternity, Adoption, and Paternity leave.
  • Pension Scheme.
  • Life Assurance.
  • Access to employee assistance programs.
  • Online GP Service, 24 hours a day, 365 days a year.
  • Discounts with national retailers.
", "lang_code": "en-US"}

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