Service Operations Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Service Operations Coordinator to join our team at JCT600. As a key member of our Service team, you will provide administrative support to ensure the smooth operation of our service department.
Key Responsibilities:
- Coordinate and manage service bookings, ensuring timely and efficient processing.
- Communicate effectively with customers, colleagues, and external partners to resolve queries and issues.
- Review and update customer and vehicle information to ensure accuracy and completeness.
- Assist in the preparation of reports and data analysis to support business decisions.
- Provide administrative support to the Service team, including tasks such as data entry, filing, and document management.
- Collaborate with the Sales team to ensure seamless communication and coordination.
Requirements:
- Previous experience in a similar administrative role, preferably in a service environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office and other administrative software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Flexible working arrangements to support work-life balance.
About JCT600:
JCT600 is a leading automotive retailer with a commitment to excellence and customer satisfaction. We value our employees and offer a range of benefits and opportunities for growth and development.
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