Multinational Insurance Program Coordinator

3 days ago

London, Greater London, United Kingdom AIG Full time
About the Role

This is an exciting opportunity to join AIG's Multinational reinsurance team as a key member, taking your career to the next level with an international market leader. As a Multinational Insurance Program Coordinator, you will have the chance to grow your skills and experience in a dynamic, multi-disciplinary team.

Key Responsibilities
  • Service all reinsurance-related requirements for a portfolio of Multinational gross line captive accounts.
  • Partner with Producing Offices to provide technical expertise in structuring programs and tailor servicing solutions for global clients.
  • Manage and maintain relationships with internal and external stakeholders, including producing and issuing offices, captive brokers, clients, and reinsurers.
  • Coordinate across functions in AIG's network to obtain accurate and relevant information on intercompany movements, issuance of local and NP policies, reconciliation issues, and remittance flows.
  • Participate in client meetings and conference calls.
  • Provide input into business growth and operational efficiency initiatives.
  • Gather, consolidate, and share post-mortem from previous year's portfolio experience and identify remediation across functions and E2E milestones.
  • Review program reinsurance for MN Captive Fronting Business against reinsurance documentation and customized program service requirements.
  • Onboard new and renewal accounts and ensure correct system and operational setup.
  • Monitor and execute premium administration of assigned portfolio.
  • Resolve account-related queries from Producing Office within scope or escalate to Multinational Client Executive.
  • Support efficient cash turnaround and ensure reinsurance premium settlements to captives/reinsurers in line with corporate record and contractual commitments.
  • Escalate portfolio-related issues, identify resolution paths, and communicate accordingly to all concerned parties.
  • Proactively raise operational risks in case of exception management or deviation.
  • Liaise with the Claims function to distribute program structure and ultimate reinsurer details.
  • Provide cadenced and consolidated reporting to internal and external stakeholders according to pre-agreed servicing terms.
  • Regularly monitor accounts to ensure custom service delivery solutions that support clients' needs and commitments.
  • Prepare and respond to captive audits.
Requirements
  • Some knowledge of reinsurance and client/broker engagement experience with Multinational Captive experience a distinct advantage.
  • Experience and clear understanding of a Controlled Master Program's lifecycle.
  • Client focus with a proactive and constructive approach.
  • Strong written and verbal communication skills adaptable across stakeholders, hierarchy, and cultures.
  • Excellent time management skills with the ability to multi-task and prioritize.
  • Strong analytical and numerical ability.
  • Motivated learner eager to progress in a fast-paced environment.
  • Excellent time management skills with the ability to multi-task and prioritize.
  • Able to be proactive, maintain high standards, and ensure accuracy to meet deadlines and key performance indicators.
  • Independent contributor as part of a team.
  • Result-oriented with the ability to demonstrate successful problem-solving.
  • Strong knowledge of Microsoft Suite applications, particularly Excel, Outlook, and Teams.
About AIG

AIG is a global leader in commercial and personal insurance solutions, with a far-reaching property casualty network. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. Our diversity and inclusion initiatives have been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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