Senior Multinational Client Coordinator

2 months ago

London, Greater London, United Kingdom AIG Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Senior Multinational Client Coordinator. In this role, you will play a critical part in delivering exceptional client service and support to our multinational clients.

Key Responsibilities
  • Proactively manage post-bind activities, including monitoring program implementation, tracking performance, and communicating with brokers and clients.
  • Provide subject matter expertise and serve as an escalation point to support colleagues in multinational program design, territorial information, and problem-solving.
  • Promote and drive the adoption of our end-to-end process to ensure all parties understand and commit to roles, responsibilities, and expected timelines.
  • Assist with the drafting and collection of facultative reinsurance documentation, ensuring adherence to our protocols and guidelines.
  • Provide guidance and support to internal stakeholders on operational processes and information requirements for reinsurance placements on multinational programs.
Requirements
  • Commercial insurance experience, preferably in client servicing (broker or company background).
  • Strong technical knowledge of complex multinational programs, including reinsurance structures, with experience in the multinational environment and processes.
  • Experience working with multinational corporations.
  • Ability to identify operational improvements and gain technical knowledge/experience to carry out those improvements.
  • Collaborative with the ability to build strong relationships with key internal and external stakeholders.
  • Ability to work independently/organized with good time management skills – ability to handle multiple priorities, organize work, and meet deadlines.
About AIG

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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