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CRM and Data Executive

2 months ago

Preston, Lancashire, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled Clinical Data Manager to join our team at the National Health Service (NHS). As a key member of our Marketing and Events team, you will play a pivotal role in driving engagement and loyalty through effective email and SMS communications.

Main Responsibilities
  • Develop and implement a comprehensive Clinical Data Strategy to enhance patient engagement and experience.
  • Lead the planning and execution of multi-channel marketing campaigns, leveraging the HubSpot platform to drive CRM activity.
  • Collaborate with cross-functional teams to optimize the customer life cycle, from acquisition through to conversion, retention, and loyalty.
  • Advocate for a customer data-centric approach across the organization, promoting the adoption of the CRM and highlighting its value.
  • Audit and monitor current data processes to ensure compliance with NHS standards.
  • Develop and maintain strong relationships with key stakeholders, including healthcare professionals and patients.
About Us

The NHS is a leading provider of healthcare services in the UK, with a vision to provide accessible and high-quality care to patients nationwide. Our team is dedicated to delivering exceptional patient and partner communications, and we are seeking a talented individual to join our Marketing and Events team.

Requirements
  • Proven experience in clinical data management and marketing.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.