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Financial Services Associate

2 months ago

United Kingdom Acre Software Full time

About the Role:

Acre Software is seeking a highly motivated and detail-oriented Associate to join our Customer Success team. As a key member of our team, you will play a critical role in ensuring our clients' success with our end-to-end mortgage management system.

Key Responsibilities:

  • Gain a comprehensive understanding of Acre's technology and customer needs
  • Work closely with our top-performing Customer Success team to ensure seamless platform usage
  • Develop and manage a portfolio of clients, overseeing their overall success with Acre
  • Collaborate with other Acre teams, including Product Management, Software Engineering, and Business Development

Requirements:

  • Excellent communication and problem-solving skills
  • Disciplined and detail-oriented approach
  • Resourceful and quick to adapt to changing business needs
  • Passionate about Customer Success and making clients happy
  • Ability to work with minimal supervision and a high degree of autonomy
  • Interest or experience in the Financial Services industry
  • Bachelor's degree or equivalent experience

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to make an impact in a fully funded, early-stage Fintech start-up
  • Chance to work with a talented and entrepreneurial team
  • Hybrid working model and vibrant office in Shoreditch