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Senior Client Engagement Manager

2 months ago


Ipswich, Suffolk, United Kingdom Employment Specialists Ltd Full time

Senior Account Manager Opportunity at Employment Specialists Ltd

In the role of Senior Account Manager, you will leverage your expertise in the Commercial Insurance sector and your adeptness in relationship management to engage with essential partners of our clientele.

Your role will involve cultivating direct relationships with significant clients, necessitating comfort in face-to-face interactions.

You will manage a diverse portfolio of high-profile clients, collaborating closely with a dedicated team focused on delivering critical insights that will aid in fostering these relationships, driving business expansion, and providing exceptional value to clients.

Your established connections and extensive industry network will not only assist fellow Account Managers in resolving challenges but also empower you to mentor and support their professional growth.

Engaging with senior executives to tackle complex issues and participate in essential business discussions will be a key aspect of your responsibilities.

This position offers a flexible work arrangement, allowing for both remote and in-office work.

Key Responsibilities of the Senior Account Manager:

  • Providing comprehensive performance reports and discussing them with clients
  • Assessing performance against established service standards across all business operations
  • Identifying and capitalizing on business opportunities
  • Addressing performance-related concerns in a timely manner

To thrive as a Senior Account Manager, you should possess:

  • Practical experience in Commercial Insurance and a broad network within the industry to establish authority on various business topics
  • Exceptional verbal and written communication skills, with the capability to engage effectively at senior levels
  • Meticulous attention to detail, strong analytical skills, and a commitment to delivering high-quality work
  • Proactive negotiation and influencing skills