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Receptionist/ Administrator
2 months ago
Job Summary:
Rochdale Council is seeking a highly skilled and experienced Receptionist/Administrator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.
Key Responsibilities:
- Provide administrative support to our clients and staff, including answering phone calls, responding to emails, and handling correspondence.
- Manage and maintain accurate records and databases, including client information and administrative documents.
- Develop and implement effective administrative procedures and systems to improve efficiency and productivity.
- Collaborate with other departments to ensure seamless communication and coordination.
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
Requirements:
- GCSE English and Mathematics at Grade A*- C or Level 9-4, or an alternative Level 2 qualification in Literacy and Numeracy.
- Some knowledge of general administrative work and office systems.
- Experience of using computer packages, e.g. Microsoft Word, Excel, Outlook.
- Excellent telephone manner and communication skills.
- Ability to work independently and as part of a team.
- Good understanding of data protection and maintaining confidentiality.
Working Conditions:
The hours of work are 8.00am to 12.00pm Monday to Friday term time plus 1 week. The successful candidate will be required to work in a fast-paced administrative environment, with a high level of attention to detail and organizational skills.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development and training opportunities.
- A commitment to safeguarding and promoting the welfare of children and young people.
How to Apply:
To apply for this position, please submit your application form and supporting documentation to the designated contact person. We are an equal opportunities employer and welcome applications from all qualified candidates.
