Practice Supervisor

2 months ago


Rochdale, Rochdale, United Kingdom Hope Citadel Healthcare CIC Full time
Job Title: Practice Supervisor

Hope Citadel Healthcare CIC is seeking an experienced Practice Supervisor to join our team. As a Practice Supervisor, you will play a key role in overseeing the administration team and ensuring the smooth operation of our general practice.

Key Responsibilities:
  • Day-to-day supervision of administration team members, including ARRS roles such as GPA and care coordinators.
  • Admin team rota to ensure provision within core hours.
  • Support Practice Manager with recruitment of administration team members.
  • Hold up and maintain standards of presentation, behaviour and professionalism within the administration team.
  • Undertake ongoing 121 and group training with administration team.
  • Be responsible for tracking recall processes described within QOF, IIF, PCN and locality schemes.
  • Be responsible for ensuring administration team accurate and timely clinical coding from letters and correspondence.
About Us:

Hope Citadel Healthcare CIC is a not-for-profit community interest company, commissioned by the local ICB to provide NHS services to the local area. We are committed to providing whole-person healthcare, working with patients and their families to address complex social, economic, and community issues.

Person Specification:
  • GCSE or equivalent qualification.
  • Experience working within a general practice.
  • Experience working within a primary care setting.
  • Experience working as a Medical Administrator, Duty Manager or Medical Receptionist.

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