Practice Supervisor
3 weeks ago
Hope Citadel Healthcare CIC is seeking an experienced Practice Supervisor to join our team. As a Practice Supervisor, you will play a key role in overseeing the administration team and ensuring the smooth operation of our general practice.
Key Responsibilities:- Day-to-day supervision of administration team members, including ARRS roles such as GPA and care coordinators.
- Admin team rota to ensure provision within core hours.
- Support Practice Manager with recruitment of administration team members.
- Hold up and maintain standards of presentation, behavior, and professionalism within the administration team.
- Undertake ongoing 121 and group training with administration team.
- Be responsible for tracking recall processes described within QOF, IIF, PCN, and locality schemes.
- Be responsible for ensuring administration team accurate and timely clinical coding from letters and correspondence.
Hope Citadel Healthcare CIC is a not-for-profit community interest company, commissioned by the local ICB to provide NHS services to the local area. We are committed to providing whole-person healthcare, working with patients to address complex factors affecting their health.
Person Specification:- GCSE or equivalent qualification.
- Experience working within a general practice.
- Experience working within a primary care setting.
- Experience working as a Medical Administrator, Duty Manager, or Medical Receptionist.
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