Retail Operations Manager

4 weeks ago


Gateshead, Gateshead, United Kingdom Screwfix Full time

Retail Supervisor Role
As a vital member of our team, you will lead by example and engage actively with our customers.

Your primary focus will be on ensuring customer satisfaction, whether you are assisting customers on the sales floor or maintaining high standards in the stockroom.

With our extensive training programs and adaptable shift options, you will embark on a rewarding career journey with us.

Key Responsibilities:
  • Guide the team and exemplify outstanding customer service
  • Ensure compliance with store standards, including cash handling, customer inquiries, audit procedures, and inventory management
  • Work collaboratively with the team to foster a positive store environment and take pride in your work
Required Skills & Experience:
  • Previous supervisory or management experience in a dynamic retail environment
  • Excellent customer service abilities with a strong emphasis on sales performance
  • Inquisitive mindset, always striving for improvement, and genuinely passionate about the retail sector
  • Approachable, adaptable, dependable, trustworthy, and diligent
Benefits:
  • Competitive remuneration package
  • Generous annual leave and pension plan
  • Life insurance and discounts on company merchandise
  • Opportunities for professional development and training

If you are eager to join a committed team that supports your growth and fosters a positive workplace culture, we encourage you to consider the Retail Supervisor role at our company.

Our organization is committed to promoting equal opportunities for all employees, cultivating a culture of inclusion and diversity.

If you need any assistance or accommodations during the application process, please feel free to reach out.

We look forward to reviewing your application and the possibility of welcoming you to our team.

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