Customer Service Team Lead
2 days ago
Key Responsibilities:
* Manage a team of customer service advisors, providing guidance and support to ensure excellent customer service
* Handle customer inquiries and complaints in a professional and timely manner
* Collaborate with the customer service manager to develop and implement customer service strategies
* Analyze customer feedback and make recommendations for process improvements
Requirements:
* 2+ years of experience in a customer-facing role, preferably in a supervisory capacity
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and analytical skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you"}
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