Service Delivery Specialist

2 weeks ago


Basingstoke, Hampshire, United Kingdom Fujitsu Full time

Are you a driven and proactive Service Delivery Associate? Do you thrive in a dynamic environment where your contributions directly impact critical services for our customers?

At Fujitsu, we're seeking a talented individual to join our Defence and National Security Business Unit as a Service Delivery Specialist. In this role, you'll play a vital part in ensuring the smooth operation of complex and high-stakes IT solutions.

Your Responsibilities
  • Lead Asset Management for the account, ensuring accurate tracking and control of resources.
  • Coordinate and manage break-fix processes, collaborating with the service desk to resolve incidents efficiently.
  • Drive the change board process, supporting the delivery of changes to live services in a controlled and effective manner.
  • Identify and implement service improvements, continuously enhancing the quality and efficiency of our offerings.
Your Skills and Experience

We're looking for an individual with proven experience as a Service Delivery Associate, ideally within the Defence & National Security sector. Your strong understanding of IT infrastructure and service management principles will be essential to success in this role.

  • Exceptional attention to detail and a commitment to accuracy.
  • Proficiency in IT tools and technologies.
  • A customer-centric approach, always striving to exceed expectations.
  • Self-motivation and the ability to work independently and as part of a team.
  • Excellent communication skills, both written and verbal.
What We Offer

At Fujitsu, we're committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary and benefits package, you'll have the opportunity to:

  • Work on challenging and impactful projects.
  • Collaborate with a talented and diverse team of professionals.
  • Develop your skills and advance your career within a global technology leader.


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