Service Delivery Specialist
2 weeks ago
Are you a driven and proactive Service Delivery Associate? Do you thrive in a dynamic environment where your contributions directly impact critical services for our customers?
At Fujitsu, we're seeking a talented individual to join our Defence and National Security Business Unit as a Service Delivery Specialist. In this role, you'll play a vital part in ensuring the smooth operation of complex and high-stakes IT solutions.
Your Responsibilities- Lead Asset Management for the account, ensuring accurate tracking and control of resources.
- Coordinate and manage break-fix processes, collaborating with the service desk to resolve incidents efficiently.
- Drive the change board process, supporting the delivery of changes to live services in a controlled and effective manner.
- Identify and implement service improvements, continuously enhancing the quality and efficiency of our offerings.
We're looking for an individual with proven experience as a Service Delivery Associate, ideally within the Defence & National Security sector. Your strong understanding of IT infrastructure and service management principles will be essential to success in this role.
- Exceptional attention to detail and a commitment to accuracy.
- Proficiency in IT tools and technologies.
- A customer-centric approach, always striving to exceed expectations.
- Self-motivation and the ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal.
At Fujitsu, we're committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary and benefits package, you'll have the opportunity to:
- Work on challenging and impactful projects.
- Collaborate with a talented and diverse team of professionals.
- Develop your skills and advance your career within a global technology leader.
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