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Service Delivery Agent
2 months ago
Job Title: Service Delivery Agent
Location: Nationwide
Hours: Zero Hour Contract
Salary: £11.44 per hour
Benefits:
Company pension scheme
Employee discount scheme
Funded events and activities
Cycle to work schemes
Discounted car hire rates
Friendly and supportive working environment
Job Overview:
As a Service Delivery Agent, you will be responsible for ensuring all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following company procedures.
Key Responsibilities:
Deliver and collect vehicles from various locations
Identify and record vehicle damage using appropriate documentation/systems
Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
Accurately and clearly complete fuel sheets
Debowse vehicles as instructed, adhering to safety guidelines
Clean vehicles thoroughly to meet company standards and customer requirements
Undertake security checks and verify rental documentation as required
Complete any necessary paperwork
Comply with all company vehicle procedures
Communicate accurately and appropriately, both verbally and in writing
Drive carefully and considerately
Dress according to company uniform standards, maintaining a clean and smart appearance
Ideal Candidate:
Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
Flexibility: Exhibits a flexible approach to working hours, rotas and locations
Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
Communication Skills and customer service orientated
Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.
About Us:
Thrifty Car & Van Rental is a leading rental company in the UK, with a comprehensive fleet and a commitment to excellence in customer service. We are a family business with a strong focus on people and community.
