Customer Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Customer Co-ordinator to join our Development Services team. As a key member of our team, you will play a crucial role in ensuring the timely processing of water main applications and providing excellent customer service to our stakeholders.
Key Responsibilities- Process applications received from customers and produce offer letters and legal agreements
- Obtain designs for new water mains and services, ensuring compliance with industry standards
- Administer development projects from start to completion, ensuring all necessary documentation is provided and stakeholders are informed
- Excellent communication and time management skills
- IT literacy and proficiency in Microsoft Excel, Word, and Outlook
- Knowledge of water sector guidance and regulations
- Experience working in the water industry, preferably in a customer-facing role
- Total pension contributions up to 20%
- Career progression and professional development opportunities
- 25 days' holiday rising to 28 with length of service
- A range of health and wellbeing benefits
We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West. We are committed to providing excellent customer service and making a positive impact on the communities we serve.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we would love to hear from you.
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