Urology Waiting List Supervisor

4 weeks ago

Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Position Overview

We are seeking a motivated individual to take on the role of Supervisor within the Urology department.

This position will assist the Service Managers in overseeing the daily operations of waiting list administrative personnel, conducting performance reviews, and delivering training as required. The Supervisor will coordinate the team's responsibilities, making necessary adjustments and reallocating tasks among team members to ensure seamless service delivery.

The ideal candidate will possess a solid background in administrative functions within the healthcare sector, with familiarity in systems such as HISS, Track It, ERS, among others.

Key Responsibilities

  • Collaborate with the Service Manager to develop staff schedules that guarantee uninterrupted service, considering necessary leave coverage.
  • Assist the Service Manager in the recruitment and selection process.
  • Support the Service Manager in organizing the scheduling of all surgical lists, ensuring that the correct procedures are followed and clinics are fully utilized.
  • Maintain high standards for theatre preparation and appointment processes in accordance with Trust and departmental guidelines.
  • Contribute to the management of the 18-week and Cancer patient pathways by identifying bottlenecks and areas for improvement, facilitating timely patient appointments when feasible.
  • Ensure that follow-up actions are completed for patients on a Cancer pathway, guaranteeing that they are seen within local and national access standards, and arrange outpatient appointments or procedures as necessary.
  • Provide a professional, accurate, and courteous telephone inquiry service to healthcare and social service professionals.
  • Conduct delegated performance reviews, monitor and record absences and leave on the appropriate local or Trust systems.
  • Assist the Administration Manager and Service Manager with inquiries and complaints management.
  • Oversee the ordering of office supplies through the computerized ordering system and ensure proper receipt.
  • Facilitate effective communication and information sharing within the team by participating in regular meetings.
  • Work alongside the Administration Manager and Service Manager to monitor performance in alignment with inpatient and day case performance objectives.

For comprehensive details regarding the role, please refer to the job description and person specification.

Candidate Profile

Experience

Essential

  • Demonstrated understanding of RTT and Cancer targets.
  • Experience with hospital IT systems such as HISS, Track-It, ERS.
  • Proficient general IT skills, including word processing and spreadsheet capabilities.

Desirable

  • Experience in supervising staff.

Communication Skills

Essential

  • Strong communication abilities.
  • Experience in handling complaints effectively.

Analytical and Judgment Skills

Essential

  • Excellent team collaboration skills.
  • Proven problem-solving capabilities.
  • Familiarity with Data Quality reports.

Planning & Organization

Essential

  • Able to organize and prioritize workload efficiently.
  • Capable of using initiative in various situations.

  • Administrative Assistant

    1 week ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our team at the University Hospitals of Leicester NHS Trust. The successful candidate will be responsible for providing administrative support to the 2 Week Waiting List Team, ensuring the efficient processing of referrals and maintaining accurate records.Key ResponsibilitiesData...

  • Administrative Assistant

    6 days ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our team at the University Hospitals of Leicester NHS Trust. The successful candidate will be responsible for providing administrative support to the 2 Week Waiting List Team, ensuring the efficient processing of referrals and maintaining accurate records.Key ResponsibilitiesData...

  • Cover Supervisor

    2 months ago

    Leicester, Leicester, United Kingdom Tradewind Recruitment Full time

    Cover Supervisor/Cover Teacher - September 2024 Are you enthusiastic about education and seeking a fresh opportunity as a Cover Supervisor in Leicester & Leicestershire We are currently on the lookout for a highly motivated and dedicated Cover Supervisor to join our team and contribute to the positive learning environment at secondary schools in various...

  • Operations Supervisor

    4 weeks ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester Full time

    Position Overview:The Operations Supervisor will oversee the daily management of the Trust, ensuring the seamless flow of patients through the healthcare system while providing guidance and support to all staff members.This role includes participating in and coordinating the Trust's emergency response to incidents such as Fire and Security, as well as...

  • Operations Supervisor

    4 weeks ago

    Leicester, Leicester, United Kingdom Tagged Resources Ltd Full time

    Company Overview: Tagged Resources Ltd is a reputable provider of women's fashion to the retail sector, currently looking for a skilled Operations Supervisor / Administrative Coordinator to enhance our team. Role Overview: The ideal candidate will possess extensive administrative and office management experience, demonstrating exceptional organizational...

  • Healthcare Administration Manager

    6 hours ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking an experienced and highly motivated individual to join our ENT Management Team as an Administration Manager. This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the expansion plan for the EMPCC at Leicester General Hospital site.Key ResponsibilitiesManage the administration teams, ensuring...

  • Healthcare Administration Manager

    4 hours ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking an experienced and highly motivated individual to join our ENT Management Team as an Administration Manager. This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the expansion plan for the EMPCC at Leicester General Hospital site.Key ResponsibilitiesManage the administration teams, ensuring...

  • Warehouse and Logistics Supervisor

    4 weeks ago

    Leicester, Leicester, United Kingdom Aspire Pharma Ltd Full time

    LOGISTICS MANAGERCompetitive Salary & Company BenefitsMonday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day)Are you eager to join a rapidly expanding UK pharmaceutical organization dedicated to enhancing patients' lives globally?Aspire Pharma is a nimble pharmaceutical manufacturer that licenses and develops...

  • Administrative Coordinator for Cancer Referral Process

    11 minutes ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Coordinator to join our team as a 2 Week Waiting List Administrator. This is an exciting opportunity to work in a dynamic environment and contribute to the delivery of high-quality patient care.Key ResponsibilitiesProvide administrative support to the Two Week Wait Management Team, ensuring efficient...

  • Clinical Coordinator

    6 days ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Clinical Coordinator to join our team at the University Hospitals of Leicester NHS Trust. As a Clinical Coordinator, you will play a vital role in supporting the Oncology department in running outpatient clinics, working closely with patients, carers, surgeons, nurses, and other hospital...

  • Clinical Coordinator

    7 days ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Clinical Coordinator to join our team at the University Hospitals of Leicester NHS Trust. As a Clinical Coordinator, you will play a vital role in supporting the Oncology department in running outpatient clinics, working closely with patients, carers, surgeons, nurses, and other hospital...

  • Service Manager

    2 weeks ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleThe University Hospitals of Leicester NHS Trust is seeking a highly skilled and experienced Service Manager to join our General Surgery team. As a key member of our management team, you will play a crucial role in leading and managing the non-admitted portion of the waiting list, overseeing outpatient clinic activity, and driving continuous...

  • Ophthalmology Administrative Coordinator

    4 weeks ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Position Overview Ophthalmology Administrative Coordinator The Ophthalmology Team at the University Hospitals of Leicester NHS Trust operates in a dynamic and diverse environment, dedicated to delivering exceptional services to both patients and healthcare professionals. This role requires commitment to a flexible schedule, including late shifts...

  • Clinical Coordinator

    2 days ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Job SummaryThis is an exciting opportunity to join our administrative team as a Clinical Coordinator in Oncology at the University Hospitals of Leicester NHS Trust.We are seeking a highly organized and detail-oriented individual to support the Oncology department in running outpatient clinics, working closely with patients, carers, surgeons, nurses, and...

  • Clinical Coordinator

    2 days ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Job SummaryThis is an exciting opportunity to join our administrative team as a Clinical Coordinator in Oncology at the University Hospitals of Leicester NHS Trust.We are seeking a highly organized and detail-oriented individual to support the Oncology department in running outpatient clinics, working closely with patients, carers, surgeons, nurses, and...

  • Assistant Team Supervisor, Surgical Services

    4 weeks ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Position Overview We are seeking a qualified Nurse or Operating Department Practitioner to become a vital member of our team as a Band 6 Assistant Team Supervisor for Surgical Services within our newly established Planned Care Centre. Our commitment is to ensure that every patient receives exceptional care and support, which has led us to initiate a...

  • Administrative Coordinator

    2 hours ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our Respiratory Physiology team at the University Hospitals of Leicester NHS Trust.Key ResponsibilitiesCoordinate and book all referrals received, ensuring accurate input of routine and urgent appointments in line with local and national RTT waiting list...

  • Psychology Educator

    31 minutes ago

    Leicester, Leicester, United Kingdom Wayman Group Full time

    Teaching Opportunity in PsychologyThis is an excellent chance for an ambitious teacher of Psychology to become part of a highly successful Psychology department in an Ofsted 'Outstanding' School. The school is seeking a Psychology Teacher to teach on a full-time and permanent basis, with the opportunity to work with young people who are able and thrive on...

  • Administrative Coordinator

    13 minutes ago

    Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our Respiratory Physiology team at the University Hospitals of Leicester NHS Trust.Key ResponsibilitiesCoordinate and book all referrals received, ensuring accurate input of routine and urgent appointments in line with local and national RTT waiting list...

  • Financial Operations Supervisor

    4 weeks ago

    Leicester, Leicester, United Kingdom HW People Ltd Full time

    Position OverviewHW People Ltd is collaborating with a prominent AIM listed organization in Leicester, seeking to recruit an Accounts Payable Manager to oversee a dedicated team of four professionals.The primary responsibility of this role is to ensure the precise and prompt execution of all financial transactions, adhering to established approval...