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Palliative Care Triage Nurse

2 months ago


Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time
Job Summary

We are seeking an experienced nurse to join our Specialist Community Palliative Care CNS team as a Triage Nurse. This is an exciting opportunity to work in a challenging environment, providing effective clinical triage and support to patients and their families.

Key Responsibilities
  1. Initial Patient Contact: Act as the first point of clinical contact for patients, following referral, and identify immediate specialist palliative care needs.
  2. Triage and Assessment: Undertake daily effective and comprehensive triage of new referrals, including contacting referrers for additional information, and carry out holistic initial assessments via telephone.
  3. Support and Treatment: Provide initial support and treatment, safety netting, and offer clinical support, advice, and assessment to patients on the caseload.
  4. Referral Management: Play a lead role in receiving and managing referrals, identifying appropriateness, urgency, and level of priority, and triage incoming referrals considering patient symptoms.
  5. Collaboration and Communication: Work collaboratively with internal and external partners to support the coordination and management of patients, and ensure care is planned to meet individualized and dynamic needs.
  6. Specialist Assessments: Undertake specialist assessments of patients with moderate/complex palliative care needs, providing education for patients, relatives, and carers.
  7. Discharge and Communication: Receive and manage referrals, discharge patients appropriately, and communicate effectively with patients, relatives, and carers using specialist skills.
About Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust provides integrated acute and community healthcare in the West Midlands, serving a population of 260,000 residents. We are committed to investing in our workforce and providing a supportive environment for our staff.

We value RESPECT, COMPASSION, TEAMWORK, and PROFESSIONALISM in our work and strive to provide high-quality care to our patients.