Palliative Care Triage Nurse Specialist

2 weeks ago

Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time
About the Role

We are seeking an experienced and skilled nurse to join our Specialist Community Palliative Care CNS team as a Triage Nurse. This is an exciting opportunity to work in a challenging environment, providing high-quality care to patients and their families.

Main Responsibilities
  • Act as the first point of clinical contact for patients, following referral.
  • Identify and respond to the immediate specialist palliative care needs of patients, through direct liaison with patients, carers, or other involved health and social care professionals.
  • Undertake daily effective and comprehensive triage of all new referrals to the Community Palliative Care CNS team, including contacting the referrer for additional accurate information to ensure a holistic understanding of patient need.
  • Carry out holistic initial assessments via the telephone, safety netting, and providing any initial support and treatment.
  • Support with daily Palliative Care Virtual Wards and offer support to the CNS team in office-based patient administration, such as ordering equipment, providing packages of care, and telephone support to ongoing patients.
  • Triage messages from patients on the current caseload to offer clinical support, advice, and assessment, prioritizing effectively.
About Us

Walsall Healthcare NHS Trust provides integrated acute and community healthcare in the West Midlands, serving a population of 260,000 residents. We are committed to investing in our workforce and providing a supportive environment for our staff to thrive.

Our Values
  • Respect
  • Compassion
  • Teamwork
  • Professionalism
Person Specification
  • Registered Nurse with significant previous experience
  • Palliative Care qualification (desirable)
  • Post-registration experience with demonstrable experience within palliative and end-of-life care
  • Experience working at Band 6 level
  • Ability to confidently prioritize workloads
  • Teaching experience (desirable)
  • Clinical assessment skills
  • Sound knowledge and skills working with IT
  • Advanced communication skills

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