Sales Operations Specialist

3 weeks ago

London, Greater London, United Kingdom Canonical Full time

About Canonical

Canonical is a prominent provider of open-source software and operating systems catering to the global enterprise and technology sectors. Our flagship platform, Ubuntu, is extensively utilized in transformative enterprise projects such as public cloud, data analytics, artificial intelligence, engineering advancements, and the Internet of Things (IoT). Our clientele includes leading public cloud and silicon providers, along with industry frontrunners across various domains. The company champions global distributed collaboration, employing over + colleagues in more than 75 countries, with minimal office-based roles. Teams convene biannually in diverse and engaging locations worldwide to synchronize on strategy and execution.

Company Overview

As a founder-led, profitable, and expanding organization, we are seeking Sales Operations Specialists to join our team of professionals dedicated to assisting Canonical's sales teams in achieving their business objectives. The Sales Operations team is instrumental in driving ongoing process enhancements and ensuring data integrity to facilitate accurate order processing. The ideal candidate will demonstrate leadership qualities, taking the initiative to refine team operations while upholding compliance and governance standards.

Key Responsibilities

  • Oversee all facets of daily sales operations on a global scale.
  • Verify opportunity details for precision and facilitate order provisioning upon successful deal closure.
  • Assist the Sales Operations Manager in enhancing sales data quality and operational processes.
  • Provide reports on data quality metrics to executive stakeholders.
  • Design and implement surveys, establishing metrics for executive-level insights.
  • Support the global sales team with CRM and other sales operations tools.
  • Deliver sales performance metrics, dashboards, and various analytical tasks as needed.
  • Lead initiatives to automate and streamline the Lead to Order process.

Qualifications

  • Outstanding academic performance from secondary school and university.
  • Experience in a sales operations or sales order processing capacity.
  • Background in a technology subscription-based environment.
  • Proven track record in driving improvements in data quality.
  • Dynamic, thoughtful, and systematic approach focused on sustainable and scalable outcomes.
  • Exceptional problem-solving and analytical capabilities.
  • Ability to collaborate effectively with stakeholders at all organizational levels on a global scale.
  • Proficient in managing cross-functional communication, particularly with Sales, Legal, Finance, and Marketing teams.
  • Familiarity with Salesforce or similar CRM platforms.
  • Willingness to travel internationally for company events.

What We Offer

We take into account geographical location, experience, and performance when determining compensation globally. We conduct annual reviews of compensation (more frequently for graduates and associates) to acknowledge exceptional performance. In addition to base salary, we provide a performance-based annual bonus or commission. All team members receive additional benefits that reflect our values and principles, ensuring a balance that meets local needs while promoting fairness worldwide.

  • Flexible work environment with biannual team gatherings.
  • Personal learning and development budget.
  • Annual compensation review.
  • Recognition rewards.
  • Annual leave.
  • Parental leave.
  • Employee Assistance Program.
  • Opportunities to travel to meet colleagues.
  • Travel perks for long-haul company events.

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