Customer Service Representative

2 days ago


Chelmsford, Essex, United Kingdom Chelmsford City Council Full time

Customer Service Role at Chelmsford City Council

We are seeking a motivated and enthusiastic individual with excellent customer service skills to join our team. This role provides customer service and administrative support to services within the Public Places Directorate.

Key Responsibilities:

  • Provide high-quality customer service to a range of people
  • Assist with the effective delivery of services
  • Support administrative tasks to provide a high level of service
  • Deal with customer enquiries in a professional manner
  • Work collaboratively with colleagues to achieve team goals

Requirements:

  • Proven track record in customer service and administration
  • Experience working with a range of computer packages
  • Numeracy and literacy skills
  • Ability to work in a fast-paced environment

Benefits:

  • Opportunity to work for a reputable local authority
  • Chance to develop skills and experience in customer service and administration
  • Supportive team environment

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment.



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