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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our membership team, you will play a vital role in supporting the growth and development of our membership base.
Key Responsibilities- Streamline membership application processes and deliver exceptional customer service to new and existing members.
- Handle and respond to membership enquiries, ensuring accurate and comprehensive information is provided.
- Administer membership recruitment campaigns and provide office-based support to staff.
- Process membership payments and create reports to aid with key membership functions.
- Produce and issue invoices/receipts for incoming payments.
To be successful in this role, you will have excellent communication and organizational skills, with the ability to work accurately and efficiently in a fast-paced environment. You will also have a strong understanding of customer service principles and be able to work effectively in a team.
We are an equal opportunities employer and welcome applications from suitably qualified candidates.
