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Medical Receptionist

2 months ago


Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

About Us

Church Road Surgery, a well-established GP training practice, is seeking a part-time medical receptionist/administrator to join our team. We deliver family-centred continuity of care to 5,000 patients and are committed to providing excellent patient care.

Job Summary

We are looking for a highly organized and communicative individual to work over five days, with flexibility to cover absences. General practice experience is preferred, but full training will be provided. The successful candidate will be fluent in English, with excellent interpersonal and customer service skills.

Main Duties

  • Answer calls, book appointments, and prepare prescriptions
  • Input documents and maintain accurate records
  • Deal with general enquiries and complaints
  • Provide excellent customer service to patients and staff
  • Work effectively as part of a team to achieve practice goals

Requirements

  • Good standard of general education
  • Experience of working with the general public and in a reception role
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment

What We Offer

Opportunities for professional development and training

A supportive and collaborative team environment

A competitive salary and benefits package