Medical Receptionist

3 weeks ago


Birmingham, Birmingham, United Kingdom Pearl Medical Centre Full time
Job Title: Receptionist/Administrator

We are seeking a highly skilled and experienced Receptionist/Administrator to join our team at Pearl Medical Centre. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities:
  • Provide a high-quality reception service to patients, doctors, and colleagues.
  • Manage patient records, including filing, photocopying, and faxing.
  • Answer phone calls, book appointments, and deal with patient queries.
  • Process repeat prescriptions, including issuing repeats and ensuring they are ready for collection.
  • Scan and file all letters onto patient notes and workflow letters that require action to the relevant clinician.
  • Register new patients, including computer data entry and medical records.
  • Provide administrative support to the practice team, including clearing rooms after surgeries and ensuring building security.
Requirements:
  • GCSE level in English and Maths or equivalent.
  • Minimum 1 year experience in reception duties or working with the public.
  • Previous medical reception experience is desirable.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain confidentiality.
What We Offer:

We offer a competitive salary, excellent benefits, and opportunities for professional development. If you are a motivated and organized individual with a passion for delivering exceptional patient care, we would love to hear from you.


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