Service Department Coordinator

7 days ago


Woking, Surrey, United Kingdom Perfect Placement Uk Ltd Full time
Job Description

Job Title: Automotive Service Advisor

Job Type: Full-time

Industry: Automotive

Location: Woking, Surrey

Job Description:

We are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Perfect Placement Uk Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the best possible experience when visiting our dealership.

Key Responsibilities:

  • Interpreting customer concerns and comments and liaising with Car Technicians
  • Liaison with customers about any additional work required
  • Greeting customers and scheduling services
  • Estimating time and costs associated with repairs
  • Handling customer complaints
  • Responding to customer requests
  • Warrant administration and reporting
  • Tracking the vehicle through the workshop

Requirements:

  • Excellent communication and customer service skills
  • Ability to remain positive and focused during busy spells
  • Forward thinking and keen to learn with an interest in development and progression
  • Take pride in appearance
  • Hardworking
  • Punctual
  • Reliable
  • Ability to use own initiative
  • Must have a 'can do' attitude
  • Polite and courteous

What We Offer:

  • Brand Training
  • Excellent working environment
  • Career Development
  • 20 Days holiday + bank holiday entitlement and Employer Pension contribution as standard
  • Working in a small, family run Car Dealership environment

About Us:

We are a well-established Motor Trade Dealership with a reputation for excellence in the local area. We are committed to ensuring that our staff enjoy their working day and are rewarded for their hard work.



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